Privacy Policy

1. Introduction

TuitionDesk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tuition management software and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Organization details (name, address, contact information)
• Student information (names, contact details, enrollment data)
• Parent/guardian information
• Payment and billing information

2.2 Usage Information

We automatically collect information about how you use our service:

• Login and access logs
• Feature usage and interactions
• Device information and IP address
• Browser type and version

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., payment processors, email services, cloud hosting)
• Legal Requirements: When required by law or to respond to valid legal processes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at support@tuitiondesk.in

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

When you cancel your account, we will retain your data for a reasonable period to comply with legal obligations and resolve disputes. After this period, your data will be securely deleted.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@tuitiondesk.in
We will respond to your inquiry within 48 hours.